Ray Spencer is the epitome of professionalism and a true master craftsman. We have known Ray for over a decade and we couldn’t imagine calling upon someone else when it comes to touchup work. Ray takes the time to educate and explain the process to his customers. In turn, this establishes trust in his workmanship and sets the stage for the remainder of the project. In all our time working with Ray, we have never received feedback of a job not completed to a customer's satisfaction. Ray is a joy to work with and we are very thankful for his services.
Michael S. Mack
Operations Manager – ServiceMaster Restore
During our recent move, several pieces of our furniture were damaged and in need of repairs. We were provided the name of Ray Spencer to contact to complete the repairs, which we did. Mr. Spencer turned out to be an incredibly talented and meticulous repair person who takes great pride in the work that he does. The furniture he worked on for us looks like new, even a very heavily damaged chest of drawers which now looks like nothing ever happened to it. We simply want to let everyone know how impressive his work was and how happy we are with what he did for us.
Cynthia Martin & Laura Foltz
My piano was damaged by a moving company. They put me in touch with Ray Spencer and he went to work. A big gash tore off some veneer on the case… visible to the left of the keyboard. Really ugly, and I thought, unlikely to be saved without showing a blemish. Not so. Spencer first showed technical skill with the most modern materials. He patiently and meticulously built up layer after layer of quick drying materials. He made the surface as smooth as the original. Then came the real magic. He is an artist, so he was able to make a perfect color match. My Steinway was not the usual black, but instead a light brown with wood grain highlights. First he got the brown exactly right; then he added wood grain features. The blemish vanished. No one can notice any damage. His experience in painting with watercolors, and his knowledge of modern plastics makes him the best repairer of surface damages I can imagine.
Dr. Larry Schmucker
Bought a designer dining table on Craigslist, it was marked down for a gouge on the tabletop. Thought the mar would not bother me, but it did. The table is very heavy, so it would have been difficult to pick it up and take it to a refinisher. In searching reviews, I found Ray Spencer and his mobile services. I called Ray after seeing his website. He was helpful in explaining the process and setting an appointment. He called before coming to my home, to make sure I knew exactly when he would be there. First, he is the kind of person you like in your home. Nice personality and easy to talk to. He assessed my table and got to work. Really, it was magical watching him transform that table. He has a stunning wood box, from which he employs a variety of tools and potions to work with. The table is beautiful; one really cannot tell where the hole was before. He is an amazing craftsman. I am so pleased with my experience. Based on my experience, I recommend him for your furniture. I have a dresser I have already scheduled him for in the future.
I am the Claims Manager for Olympic Moving & Storage/Bekins Northwest. We have used Ray Spencer Enterprises for several years now. He has handled everything from wood floors, walls and banisters to furniture, antiques and piano repairs for us. Highly qualified and producing excellent work, he serves as our “go to” vendor for all projects needing to be done in the service area he covers.
Claims Manager for Olympic Moving & Storage/Bekins Northwest
I highly recommend Ray Spencer for many reasons. His fine craftsmanship is matched by his exceptional customer service skills. He’s the consummate professional and his expertise is amazing. I’d actually call him a “Miracle Worker” as he’s made repairs on items that no one else would even consider. If you are seeking someone to handle your cherished heirloom or even an everyday piece, Ray Spencer Enterprises is your answer! He’s #1.
Director of Client Service, Executive Class – Beltmann Relocation Group
I have known Ray Spencer for over 30 years dating back to my days owning North Coast Mov & Stg. I have utilized his services for both AVL as well as local claims. He offers an extensive and impressive history in his reports as well as his high-quality work. I would prefer the claims dept. selects him as their adjuster on all AVL claims.
Pat Waters – Branch Manager, Hansen Bros. Moving & Storage