Ray’s Experience: What About Your References?

A few times every year I get asked this question and it’s an awkward question to answer: None. Very little of my work is done for the general public. I haven’t hung a shingle nor do I have people walking in off the street into my shop. Ray Spencer Enterprises is a one man operation working... more

What is the Repair Firm Network?

It's a question asked by many a recently moved family: We recently moved and have some damages to our furniture and other broken items. Our mover wants to send out a person who they say is a member of their repair firm network. What does the mean? What is the claims process? On the front end... more